--- title: "Salesforce Backup Software Reviews, Demo & Pricing - 2026" description: "Review of Salesforce Backup Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/backup/salesforce-backup-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Backup Software](https://www.softwareadvice.com/backup/) / Salesforce Backup Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/backup/salesforce-backup-profile/reviews/)[Alternatives](https://www.softwareadvice.com/backup/salesforce-backup-profile/alternatives/) # Salesforce Backup Review Custom quote Free trial 1 plan On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Salesforce Backup 4.8 [(80)](https://www.softwareadvice.com/backup/salesforce-backup-profile/reviews/) Pricing Pricing available upon request Top Alternatives ### About Salesforce Backup OpenText Cloudally Backup for Salesforce 30,000 Backup Customers. Comprehensive. Proven. Secure. Salesforce SaaS Backup and Recovery Comprehensive Salesforce backup protects critical CRM data across all Salesforce editions and environments, including Contact Manager, Group, Professional, Enterprise, Performance, Unlimited, and Developer. Reduce risk and complexity with anomaly detection, sandbox-ready recovery, and centralized management for your multiple Salesforce instances. Enterprise-grade automated Salesforce backup and recovery solution since 2011. Back up all your Salesforce organizational data, metadata, and Chatter feeds on Amazon AWS S3 storage with unlimited retention. Optimize data protection with Anomaly Detection, Sandbox Seeding, and Salesforce Data Comparison. Do you work for Salesforce Backup? [Manage this product listing](https://www.g2.com/products/opentext-salesforce-backup/claim_requests/new?auto=true) ## Salesforce Backup User Interface ## Popular Salesforce Backup Alternatives Main Product Salesforce Backup 4.8 [(80)](https://www.softwareadvice.com/backup/salesforce-backup-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.57Value for money - 4.57Customer support - 4.67Functionality Pricing Available upon request Alternative Product [IDrive](https://www.softwareadvice.com/file-sharing/idrive-profile/) 4.6 [(1201)](https://www.softwareadvice.com/file-sharing/idrive-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.67Value for money - 4.53Customer support - 4.48Functionality Pricing Starting at $2.95 per year Alternative Product [Cove Data Protection](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/) 4.6 [(375)](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.45Value for money - 4.49Customer support - 4.58Functionality Pricing Available upon request Alternative Product [Veeam Data Platform](https://www.softwareadvice.com/data-management/veeam-backup-and-replication-profile/) 4.8 [(77)](https://www.softwareadvice.com/data-management/veeam-backup-and-replication-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.55Value for money - 4.50Customer support - 4.71Functionality Pricing Starting at $428.00 per year Alternative Product [Acronis Cyber Protect](https://www.softwareadvice.com/patch-management/acronis-cyber-protect-profile/) 4.4 [(218)](https://www.softwareadvice.com/patch-management/acronis-cyber-protect-profile/#reviews) Ratings Breakdown - 4.28Ease of use - 4.18Value for money - 4.08Customer support - 4.45Functionality Pricing Available upon request Alternative Product [SqlBak](https://www.softwareadvice.com/backup/sqlbak-profile/) 4.8 [(45)](https://www.softwareadvice.com/backup/sqlbak-profile/#reviews) Ratings Breakdown - 4.93Ease of use - 4.83Value for money - 4.67Customer support - 4.69Functionality Pricing Starting at $6.00 per month ## Salesforce Backup Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version Get Pricing Pricing available upon request No plan information available ## Salesforce Backup Features - Popular features found in Backup Backup Log Backup Scheduling Cloud Backup Compression Continuous Backup Incremental Backup Local Server Options - More features of Salesforce Backup Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications API Audit Management Automated Scheduling Automatic Backup Backup and Recovery Compliance Management Data Recovery Data Replication Data Storage Management Disaster Recovery Email Alerts Encryption File Management HIPAA Compliant Monitoring Remote Monitoring & Management Reporting & Statistics Role-Based Permissions Scheduled/Automated Reports Secure Data Storage Self Service Portal SSL Security Task Scheduling Third-Party Integrations Two-Factor Authentication Web Access/Restoration ## Salesforce Backup Integrations Microsoft Outlook Integration rated undefined from -1 review OneDrive Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review Gmail Integration rated undefined from -1 review Google Workspace Integration rated undefined from -1 review Dropbox Integration rated undefined from -1 review See all 17 integrations ## Salesforce Backup User Reviews ## Salesforce Backup customer ratings - Overall rating: 4.8/5 - Total reviews: 80 ### Rating distribution - 5 stars: 69 reviews (86%) - 4 stars: 9 reviews (11%) - 3 stars: 1 reviews (1%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.6/5 - Customer support: 4.6/5 - Functionality: 4.7/5 --- ### The easy and cost-effective Salesforce backup - Overall rating: 5/5 - Reviewer: Jonathan W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used monthly for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Everything was great, set up was quick, generous trial options, easy ordering of licenses, great communication #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros - Very Cost-effective (price is significantly lower than all other products we got a quote from) - Very easy to set up and very good automated emails informing about potential issues. - Backing up a full copy sandbox is included in the license. - Easy UI, which also offers advanced features for more versatile users. #### Cons - It would be great to be able to select certain items I want to recover (that alone is easy) of a certain object into an empty sandbox, and it then figures out all the related records that are needed. But that is a very difficult task, even when done manually, because of how complex Salesforce is, but would be great for development in Sandboxes #### Reasons for choosing Salesforce Backup Way more expensive and / or not cloud hosted --- ### A comprehensive backup software. - Overall rating: 4/5 - Reviewer: Claudio D. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The product has served us without fail. Am not ashamed of recommending it to other interested organisations and businesses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software has an intuitive and user friendly interface which enbles new user to implement it fully hustle free. #### Cons I have not experienced a worrying trend with the software. It is excellent. --- ### Incompetent recover - Overall rating: 2/5 - Reviewer: Jared B. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros It runs on autopilot. There are also limited other options. #### Cons When I tried to restore from Box (where most of my backed up data resides), there were massive data security breaches--in particular, files that were not shared with anyone but the original creator were shared with third parties (which was fortunately brought to my attention immediately by a quick-thinking third party, allowing me to limit the damage). I had to shut down my restoration attempt because I did not want to risk any further breaches. I keep subscribing to this service solely because it is cheap and there are few other options. When I first learn of a competent alternative, I will immediately subscribe for it and drop this service. --- ### My CloudAlly Experience - Overall rating: 5/5 - Reviewer: Donovan L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered This is a key solution in backing up and restoring content from our M365 platform. This utility is included in our company's DR practice. It helps us eliminate the high cost of on-perm backup utility and reduce the time spent on validating and verifying backups. We had a good experience with this backup utility. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Backup of the entire M365 mailboxes, and SharePoint folders including ODB Secured access from anywhere Ability to view user's mailbox and SharePoint contents from the console Backup scheduling Multiple restoration options Search engine Ability to pause former user's contents #### Cons The user interface is not as friendly, meaning; when navigating to the exchange feature to restore a user mailbox, it's too many clicks. I would like to see a dashboard on the home page that shows the different activities. The criteria in the search engine are limited. Including a keyword option that allows searches within the body of the user's email would be a good help. Lack of a report option. #### Reasons for choosing Salesforce Backup Back in 2015, CloudAlly was the only vendor that fulfilled our need of having a backup utility that fully backup our O365 SharePoint folders and users' mailboxes and ODBs. --- ### Best solution for the problem! - Overall rating: 5/5 - Reviewer: Leslie D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered CloudAlly is extremely user friendly and provides you with the comfort in knowing your data is being backed up on a daily basis. The support staff is excellent as well (although I have only used them once I believe). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros CloudAlly is very easy to deploy and is there on a daily basis to back up my instance of Salesforce. #### Cons I don't really have anything "negative" to say because we haven't had to use for anything except backup and comparison. #### Reasons for choosing Salesforce Backup CloudAlly provided exactly what we needed and the pricing was better than everyone else. CloudAlly focused on what we told them we needed and didn't try to sell us everything we didn't need (like some others did). --- ### Good backup solution - Overall rating: 4/5 - Reviewer: Dimitri Fabien I. - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Once I had a payment problem (expired card) and I didn't get a notification to change the card on the site. The backup remained active the entire time I was unable to pay. Someone from CloudAlly contacted me directly by phone to let me know about the payment issue. And I was able to regularize my situation without loss of backup. It's very nice to be able to have human contact ! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy and quick solution to set up to save your GSuite environment. I use it daily, all my emails, contacts, calendar, ... are backed up and archived every day, I can restore them if necessary and do research before restoration #### Cons My use is quite simple, Gsuite backup, it meets my need. I don't see any particular inconvenience #### Reasons for choosing Salesforce Backup For Suite backup features --- ### Easy, affordable option for Salesforce Backup - Overall rating: 5/5 - Reviewer: Kyle E. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Gives me peace of mind knowing that my data is being backed up and helps me to meet regulatory requirements. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is easy to setup. It is also easy to run a restore point. #### Cons If you have data feeds (or customizations) from other vendors, they may show up as users and you may be charged at renewal. It is easy enough to call support and get the issue resolved. --- ### Simple to use product that just works without a headache - Overall rating: 5/5 - Reviewer: Peter D. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Low cost, easy to install, no fuss. We were able to launch the product and get it working within an hour. #### Cons The product is a perfect product, the only extra feature it could use is some sort of alerts and monitoring, but it is not necessary. --- ### Set and forget backup - Overall rating: 5/5 - Reviewer: Craig C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to set up and it automatic adjusts to adding or deleting of users. Low or no need to adjust once set up. #### Cons I have to pay? Seriously, your going to have to pay somehow, either in money or in the loss of privacy. --- ### Great cloud backup solution - Overall rating: 5/5 - Reviewer: Greg S. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered We've been using this product since 2017 and we're very happy with it. During that period there have been no service interruptions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros It's very convenient to have the same company performing backups for a lot of different data sources: Exchange, OneDrive, Sharepoint, etc. #### Cons Having more options for the geographic locations of backups would be nice. --- Showing 1 - 10 of 80 Reviews [See All Reviews](https://www.softwareadvice.com/backup/salesforce-backup-profile/reviews/) ## Salesforce Backup Popular Comparisons [IDrive vs Salesforce Backup](https://www.softwareadvice.com/file-sharing/idrive-profile/vs/salesforce-backup/)[Cove Data Protection vs Salesforce Backup](https://www.softwareadvice.com/backup/salesforce-backup-profile/vs/solarwinds-backup/)[SqlBak vs Salesforce Backup](https://www.softwareadvice.com/backup/salesforce-backup-profile/vs/sqlbak/)[OpenText Cloudally Backup for Microsoft 365 vs Salesforce Backup](https://www.softwareadvice.com/business-continuity/cloudally-profile/vs/salesforce-backup/)[Backup4all vs Salesforce Backup](https://www.softwareadvice.com/business-continuity/backup4all-profile/vs/salesforce-backup/)[Azure Backup vs Salesforce Backup](https://www.softwareadvice.com/backup/azure-backup-profile/vs/salesforce-backup/)[ProBackup vs Salesforce Backup](https://www.softwareadvice.com/business-continuity/pro-backup-profile/vs/salesforce-backup/)[MSP360 Backup vs Salesforce Backup](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/vs/salesforce-backup/)[Dropbox Backup vs Salesforce Backup](https://www.softwareadvice.com/backup/dropbox-backup-profile/vs/salesforce-backup/)[SyncBackPro vs Salesforce Backup](https://www.softwareadvice.com/backup/salesforce-backup-profile/vs/syncbackpro/)[SQLBackupAndFTP vs Salesforce Backup](https://www.softwareadvice.com/backup/salesforce-backup-profile/vs/sqlbackupandftp/)[VMware Cloud Director Availability vs Salesforce Backup](https://www.softwareadvice.com/backup/salesforce-backup-profile/vs/vmware-cloud-director-availability/)[SimpleBackups vs Salesforce Backup](https://www.softwareadvice.com/backup/salesforce-backup-profile/vs/simplebackups/)[Veeam Data Platform vs Salesforce Backup](https://www.softwareadvice.com/backup/salesforce-backup-profile/vs/veeam-backup-and-replication/)[Acronis Cyber Protect vs Salesforce Backup](https://www.softwareadvice.com/patch-management/acronis-cyber-protect-profile/vs/salesforce-backup/) [Compare All Alternatives](https://www.softwareadvice.com/backup/salesforce-backup-profile/alternatives/) ## See what companies are saying about Software Advice